Telephone and in-person COVID-19 triage: reduce risks and waste time.

Beebeedoc's COVID-19 triage is a digital form that collects information before access and automatically flags potentially at-risk cases. This way, you contact only the right people, increase safety in the office, and maintain a more stable schedule.

When safety depends on information gathered “on the fly,” the risk of errors and rescheduling increases.

Telephone and in-person COVID-19 triage: digital questionnaire, automatic alerts, and traceability

The challenge with triage is always the same: gathering consistent responses, immediately identifying those at risk, and demonstrating that the procedure was performed. Beebeedoc helps you with digital COVID-19 triage: the patient completes the form remotely or you complete it over the phone, the platform highlights the cases to be contacted, and you keep everything tracked in the patient file. Start your free trial: no installation, everything in the cloud, support included.

Collect data before the appointment

Send the questionnaire or fill it out by phone

Send the request via email or text message, so the patient can complete the COVID-19 triage form independently. Alternatively, you can fill it out yourself during the call, guiding the responses. Once completed, you send it via email to certify the process and reduce misunderstandings.

Immediately identify cases to be evaluated

Check the answers and act only when necessary

You don't have to contact everyone again. Beebeedoc automatically highlights patients with potentially critical answers, so you can focus only on the cases you need to evaluate. Those who answer negatively to all questions are considered eligible, reducing interruptions and wasted time at the reception desk.

Who didn't respond in time?

Filter and contact those who have not filled out

The risk is realizing it too late, perhaps on the same day. With Beebeedoc, you can check at any time who hasn't completed the pre-triage and contact them before their appointment. More automation, fewer last-minute emergencies.

Filtro pazienti che non hanno compilato pre-triage

Triage in presenza con stampa e archiviazione

Clear procedure for accessing the studio

In-person triage with archiving

When the patient comes to the office, they can fill out and sign the triage form in person. Beebeedoc allows you to quickly print the form and save it in the patient's file, so you can maintain order and traceability without dealing with piles of paper.

FAQ – Telephone and in-person Covid-19 triage

Pre-triage is used to gather information before the appointment to reduce the risk of potentially contagious patients entering the office. In-person triage is a signed self-certification that documents the responses and helps make the process traceable.

When the responses arrive, Beebeedoc automatically highlights any risk signals with an alert. You can then decide whether to contact the patient again, reschedule the appointment, or consider an alternative.

To submit the pre-triage form, all you need is your name, surname, and email address or phone number. The patient independently fills out the required information and answers the questions needed for risk assessment, including symptoms and any exposure to high-risk contacts.

Recommendations may change over time. In general, triage remains a useful practice for managing safety and documenting the process, reducing ambiguity and operational liability.

Yes. You can send the request via SMS or email, increasing the likelihood of the patient responding in a timely manner and reducing manual contact.

Yes. Triage can be archived in the patient's record, so you can easily find the document when needed and maintain an organized history.

Yes. You can start your free trial and activate Covid-19 triage in just a few minutes: no installation, everything in the cloud, and support included to set up the workflow.